Communicating Cyber Intelligence to Non-Technical Customers

Publication Type: 
Academic Writing
Publication Date: 
September 7, 2017

This article examines the challenge facing cyber intelligence analysts who have to explain threat information and analysis to non-technical consumers, like executives or law enforcement.  It explains why these challenges are common, but are often more pronounced in state and local government contexts.  Finally, it proposes a conceptual framework to think about the tradeoffs such analysts face, examines similar challenges in other policy areas, and offers strategies for communicating threat information effectively under various constraints.

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