Communicating Cyber Intelligence to Non-Technical Customers

Author(s): 
Publication Type: 
Academic Writing
Publication Date: 
September 7, 2017

This article examines the challenge facing cyber intelligence analysts who have to explain threat information and analysis to non-technical consumers, like executives or law enforcement.  It explains why these challenges are common, but are often more pronounced in state and local government contexts.  Finally, it proposes a conceptual framework to think about the tradeoffs such analysts face, examines similar challenges in other policy areas, and offers strategies for communicating threat information effectively under various constraints.

Article available at http://www.tandfonline.com/doi/full/10.1080/08850607.2017.1297120