What Happens When You Click ‘Agree’?

“We have become so beaten down by this that we just accept it,” said Woodrow Hartzog, a Northeastern University law professor. “The idea that anyone should be expected to read these terms of service is preposterous — they are written to discourage people from reading them.” Contracts are, in theory, meant to be mutually agreeable. How can they be if they’re designed so consumers cannot understand them?