“We have become so beaten down by this that we just accept it,” said Woodrow Hartzog, a Northeastern University law professor. “The idea that anyone should be expected to read these terms of service is preposterous — they are written to discourage people from reading them.” Contracts are, in theory, meant to be mutually agreeable. How can they be if they’re designed so consumers cannot understand them?
- Date Published:01/23/2021
- Original Publication:NY Times