"Danielle Citron, law professor at the University of Maryland and the author of Hate Crimes in Cyberspace, says Enthoven’s experience lines up with research on both abuse aimed at call-center workers and on online misogyny and the harassment of women. The combination of user anonymity—which creates a lack of accountability for one’s actions—and the distance created by screens heightens the conditions for abuse, Citron says. “You can’t see their face or their expressions and you can’t internalize how they’re feeling, so empathy is somewhat out of the calculus,” she says."
- Date Published:02/21/2018
- Original Publication:Wired