Stanford CIS

Paying without passwords and PINs

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Back in 2000, ING Direct Canada – the digital bank that became Tangerine Bank – piloted a “biometric” mouse that would scan users’ fingerprints to help bypass the need for passwords.

“Installing the mouse involved 16 different registry changes,” says Charaka Kithulegoda, Tangerine’s chief information officer, referring to changes to computer settings. “We said, ‘The tech works great, the concept works, but the experience is awful.’”

The bank has long had its eye on biometric technology, which uses physical attributes to verify a person’s identity, but reality took a while to catch up with Tangerine’s ideals. Last month, the company released a rebuilt iOS app that, among other things, lets users scan their eyes or say a password out loud to log in to their bank accounts.

Read full story at The Globe and The Mail.

Published in: Press , Privacy