Stanford CIS

Is Trust & Safety Dead, or Just Evolving?

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Is this the end of Trust & Safety? Is anyone left to defend it? It had a golden age, but it appears to be over. In its place is a grim realpolitick, or, some say, a performative compliance with new regulations. There is a sense of crisis but little consensus about what to do.

In a forthcoming research paper for the Emory Law Journal, University of Virginia School of Law professor Danielle Keats Citron and University of California Irvine School of Law professor Ari Ezra Waldman add to the chorus of concern and predictions about the profession tasked with (trying) to keep screens (mostly) free of nudity, graphic violence, and hate speech, and various other forms problematic behavior.