Stanford CIS

How A Company You've Never Heard Of Sends You Letters About Your Medical Condition

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"Ryan Calo, a law professor at the University of Washington, said this clearly violates a user's expectation of what will happen based on the design of the site. "It's not that they lied to you with words, but they have created an impression and violated that impression," said Calo who suggested it could violate a US federal law against unfair and deceptive practices, as well as laws against deceptive trade practices in California and Massachusetts. A complaint on those grounds, Calo said, "would not be laughed out of court.""

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