Tom Grubisich, in the May 14th Washington Post: "These days we want "transparency" in all institutions, even private ones. There's one massive exception -- the Internet. It is, we are told, a giant town hall. Indeed, it has millions of people speaking out in millions of online forums. But most of them are wearing the equivalent of paper bags over their heads. We know them only by their Internet "handles" -- gotalife, runningwithscissors, stoptheplanet and myriad other inventive names.
Imagine going to a meeting about school overcrowding in your community. Everybody at the meeting is wearing nametags. You approach a cluster of people where one man is loudly complaining about waste in school spending. "Get rid of the bureaucrats, and then you'll have money to expand the school," he says, shaking his finger at the surrounding faces.
You notice his nametag -- "anticrat424." Between his sentences, you interject, "Excuse me, who are you?"
He gives you a narrowing look. "Taking names, huh? Going to sic the superintendent's police on me? Hah!"
In any community in America, if Mr. anticrat424 refused to identify himself, he would be ignored and frozen out of the civic problem-solving process. But on the Internet, Mr. anticrat424 is continually elevated to the podium, where he can have his angriest thoughts amplified through cyberspace as often as he wishes. He can call people the vilest names and that hate-mongering, too, will be amplified for all the world to see.
You would think Web sites would want to keep the hate-mongers from taking over, but many sites are unwitting enablers. At washingtonpost.com, editors and producers say they struggle to balance transparency against privacy. Until recently, many of the site's posters identified themselves with anonymous Internet handles -- which were the site's default ID. Now, people must enter a "user ID" that appears with their comments..."