Custodians of the Internet: Platforms, Content Moderation, and the Hidden Decisions that Shape Social Media (Past Event)
Content moderation is such a complex and laborious undertaking that, all things considered, it's amazing that it works at all, and as well as it does. Moderation is resource intensive and relentless; it requires making difficult and often untenable distinctions; it is wholly unclear what the standards should be, especially on a global scale; and one failure can incur enough public outrage to overshadow a million quiet successes. Read more about Custodians of the Internet: Platforms, Content Moderation, and the Hidden Decisions that Shape Social Media